LOPOCA Gaming Limited
 

Privacy Notice

 

1. Introduction

LOPOCA Gaming Limited is committed to safeguarding the privacy of its website visitors and service users.
This Privacy Notice, also referred to as “policy”, applies where LOPOCA Gaming Limited is acting as a data controller with respect to the personal data of website visitors and service users; in other words, where LOPOCA Gaming Limited determines the purposes and means of the processing of that personal data.

Our contact details are:

LOPOCA Gaming Limited
Office 1/2238 Level G, Quantum House,
75 Abate Rigord Street, 1120 Ta’Xbiex, Malta
Phone number: 00356 21447779
E-Mail: support@lopoca.com

Our website www.lopoca.com incorporates privacy controls which affect how we will process your personal data. By using the privacy controls, you can specify whether you would like to receive direct marketing communications and limit the publication of your information. You can access the privacy controls via https://www.lopoca.com/en/privacy-policy/.

 

 

2. What we process and why

Hosting and storage of your data takes place in Vodafone Housing Centre which is located in Malta.
In addition to the specific purposes for which we may process your personal data set out in this Section, we may also process any of your personal data where such processing is necessary for compliance with a legal obligation to which we are subject, or in order to protect your vital interests or the vital interests of another natural person.
LOPOCA Gaming Limited is a controller of the personal data you (data subject) provide us with. We collect the following categories of personal data from you and process these categories of personal data according to the following corresponding purpose and legal basis:
  1. Account Data
The following categories of personal data are processed for the purpose of providing services to the Users of www.lopoca.com.
 
The legal basis for the processing of these categories of personal data is the performance of a contract to which the data subject is party or in order to take steps at the request of the data subject prior to entering into a contract.
 
The provision of these categories of personal data is a requirement necessary to enter into a contract and you are obliged to provide these categories of personal data to us and inform us of any changes. If your do not provide this data, we may not be able to enter into a contract with you.
 
The categories of personal data are:
  • Surname and first name
  • Date of birth
  • Email address
  • Residence address
  • Phone number
  • Security question
  • Gender
  • Confirmation that you are over 18 years of age
 
  1. Transaction Data
The following categories of personal data are processed for the purpose of providing services to the Users of www.lopoca.com.
 
The legal basis for the processing of these categories of personal data is the performance of a contract to which the data subject is party or in order to take steps at the request of the data subject prior to entering into a contract.
 
The provision of these categories of personal data is a requirement necessary to enter into a contract and you are obliged to provide these categories of personal data to us and inform us of any changes. If your do not provide this data, we may not be able to enter into a contract with you.
 
The categories of personal data are:
 
When using a credit card:
 
  • Name and surname of cardholder
  • Residential address
  • Name of Credit Card Company
  • Credit card number
  • 3-digit CVV2/ CVC2 code
  • Expiry date of credit card
 
When using a bank account:
 
  • Name and surname of account holder
  • Name of bank
  • Account Number and Sort Code or
  • IBAN and SWIFT
 
  1. Usage Data
The following categories of personal data are processed to the extent strictly necessary and proportionate for the purposes of ensuring network and information security (i.e. the ability of a network or an information system to resist, at a given level of confidence, accidental events or unlawful or malicious actions that compromise the availability, authenticity, integrity and confidentiality of stored or transmitted personal data, and the security of the related services offered by, or accessible via, those networks and systems) and being compliant and efficient about how we fulfil our legal and contractual duties as well as for the purpose of ensuring a user-friendly experience.
 
The legal basis for the processing of these categories of personal data are the legitimate interests pursued by LOPOCA Gaming Limited, namely ensuring network and information security, fraud and tax-evasion monitoring and prevention purposes conducted in accordance with the regulations, standards and recommendations of the European Union institutions or national oversight bodies and to ensure the security and reliability of a service provided by us, or necessary for the entering or performance of a contract between you and us, as well as improving and maintaining the services provided on www.lopoca.com.
 
The categories of personal data are:
  • IP address
  • geographical location
  • browser type and version
  • operating system
  • Device type
  • Preferred language
  • referral source
  • length of visit
  • page views and website navigation paths
  • timing, frequency and pattern of your service use
 
The source of the usage data is Google Analytics - Google LLC (“Google”), Amphitheatre Parkway, Mountain View, CA 94043, USA.
                                                                                                                            
  1. Cookies
We use cookies on our website. In regard to cookies, as these are not strictly necessary for the provision of website and services, we will ask you to consent to our use of cookies when you first visit our website.
 
  1. Newsletter

We have our own newsletter. In regard to our newsletter, as this is not strictly necessary for the provision of website and services, we will ask you to consent to receiving our newsletter.


 

3. Providing your personal information to others

We may disclose your personal data to any member of our group of companies, this means our subsidiaries, our ultimate holding company and all its subsidiaries, as reasonably necessary for the purposes, and on the legal bases, set out in this policy
We may disclose the following personal data categories to our service providers or subcontractors:
  • Surname and first name
  • Date of birth
  • Email address
  • IP address
  • Residence address
  • Confirmation that you are over 18 years of age (minors are not allowed to play for real money)

 
Financial transactions relating to our services are handled by our payment services providers.
We will distribute transaction data with our payment services providers only to the degree necessary for the purposes of processing your payments, refunding such payments and dealing with complaints and enquiries relating to such payments and refunds.

 

 

4. How long we keep it

We will keep your data for the period that you are a User of www.lopoca.com.
If you are no longer a User of www.lopoca.com we will keep your data for the minimum length of time required to comply with the purposes set out in this policy and relevant legal or regulatory obligations.

 

 

5. What are your rights?

In this Section, we have recapitulated the rights that you have under data protection law. Some of the rights are multifaceted, and not all of the features have been incorporated in our abstracts. Consequently, you should read the related laws and directions from the regulatory authorities you reside for complete clarification of these rights.
Your primary rights under data protection law are:
 
  • the right to access;
  • the right to rectification;
  • the right to erasure;
  • the right to restrict processing;
  • the right to object to processing;
  • the right to data portability;
  • the right to complain to a supervisory authority; and
  • the right to withdraw consent.

 
This means in particular:
Should you believe that any personal data we hold on you is incorrect or incomplete, you have the ability to request to see this information, rectify it or have it deleted. Please contact us via our Data Protection Officer; for contact details, see below, Section 6.
You have the right to object to our processing of your personal data on grounds relating to your specific condition, but only to the degree that the legal basis for that necessitates the processing. If you make such an objection, we will terminate processing of your personal information except if we need to exhibit forceful legitimate grounds for the processing which supersede your interests, rights and freedoms, or the processing is for the establishment, exercise or justification of legal claims.
You have the right to object to our processing of your personal data for direct marketing reasons. If you make such an objection, we will terminate processing your personal data for this purpose.
If you believe that our processing of your personal information trespasses data protection laws, you have a legal right to report a complaint with a supervisory authority accountable for data protection.
You may do so in the EU Member State of your habitual residence, your place of work or the place of the assumed breach.
To the degree that the legal basis for our processing of your personal information is consent, you have the right to revoke that consent at any time. Withdrawal will not affect the lawfulness of processing before the withdrawal.
In the event that you wish to complain about how we have handled your personal data, please contact our Data Protection Officer at dpo@lopoca.com or in writing at LOPOCA Gaming Limited, Office 1/2238 Level G, Quantum House, 75 Abate Rigord Street, 1120 Ta’Xbiex, Malta. Our Data Protection Officer will then look into your complaint and work with you to resolve the matter.

 

 

6. Data Protection Officer

Our Data Protection Officer's contact details are:
Name: Mario Joannou
E-mail: dpo@lopoca.com
Tel. +356 21447779