Responsible Gaming

At Lopoca, we believe the real magic is not in winning or losing but in taking chances. Whether you take home the jackpot, win a few cents or win nothing at all, it is important to remember that this is a game. Lopoca genuinely cares about the well-being of its users and provides tools, guidelines and internal rules for the encouragement of responsible gaming. One of the main ways this is enforced internally is the annual deposit limit of €7,500, plus we give users the chance to set their own deposit and spending limits, budgets, boundaries and reality checks. We offer a seven day or six months ‘cooling off’ period. During the ‘cooling off’ or ‘self-exclusion’ period Users are not able to use their account for playing on any games offered by Lopoca. Users will still be able to login and withdraw any remaining balances. We also offer the possibility to block your account indefinitely.

LOPOCA’S measures towards Responsible Gaming
 
We help you set the limits
We want to give you the opportunity to set your own gaming limits, budgets, and boundaries. We provide you with tools to prevent unhealthy gaming behavior and enable you to play responsibly.

Do you need to cool off?
We can also help you take a cooling off period (7 days) or block the service for six months or indefinitely. If you think you may have a problem, we can give you advice on where to turn for professional help.

Are you worried about your children?
We have measures in place to prevent under-age gambling and the creation of accounts from under-age individuals. Are you worried about your children having access to this site? If you as an adult, share your computer with under-aged persons, always make sure that access to usernames, passwords, and banking details is prevented. If you need additional help you can always e-mail us at responsiblegaming@lopoca.com.

Are you worried about your friends?
Are you worried that a close friend or relative might have a gambling problem? Please contact our support department. They can help set both you and the person you are worried about on the right track.

Could your behavior be considered as problematic?

Do you feel or have you ever felt the need to gamble with increasing amounts of money to achieve the desired excitement?
Do you or have you ever attempted to control, reduce or stop gambling?
Do you gamble or have you ever gambled to escape from a boring life?
Do you feel or have you ever felt depressed or even suicidal because of your gambling?
Do you feel or have you ever felt agitated or irritable when attempting to decrease or stop gambling?
Do you ever lie, or have you ever lied to cover up the amount of money or time you have spent gambling?
After losing, do you feel or have you ever felt you must try to win your losses back?
Do you rely or have you ever relied on others to provide money to relieve desperate financial situations caused by gambling?

If you can identify yourself with four or more of the above characteristics, we recommend that you self-exclude and contact a counseling provider:


www.gamcare.org.uk  
www.gamblersanonymous.org
www.gamblersanonymous.org.uk
www.ncpgambling.org
www.problemgambling.com

Think you might be gambling too much?
Take the self-assessment test.

Contact Us
For further assistance, questions or information to any topics related to responsible gaming please contact us directly at responsiblegaming@lopoca.com.